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01-02-2022 08:57 AM
Product: HP Pavilion Gaming Laptop
Operating System: Microsoft Windows 10 (64-bit)
I purchased a warranty update from HP's website prior to my laptop's warranty expiring in November. I haven't figured out how to apply it to my laptop, and the warranty is now expired. I would like to know how to apply the new warranty I purchased to my current laptop, if possible.
2 REPLIES 2
01-02-2022 02:36 PM
@KWScreenName -- what documents about the extended warranty were:
- printed by HP, and delivered by courier to your?
- copied by you from HP's web-site, to give instructions on how to "activate" the subscription,
- sent to you by HP, with attachments?
Have you contacted HP Support, to get advice from them?
01-03-2022 02:12 PM
Unfortunately, you are likely stuck in a "catch-22" Why? Because to get support in the US, you have to fill out an online HP form and to do that, you have to enter a serial number of a PC that is still under warranty -- and since yours is not, you can't get any HP contact number and we are not permitted to provide you any.
Your only recourse is to check the info that @itsmyname already mentioned to see if there is any contact information there you can use.
I am a volunteer and I do not work for, nor represent, HP
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