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HP Recommended

I was really hoping someone would solve my problem, Cause I have been trying to set this laptop up but as soon as I put my password in, the loading screen would appear for a full second and vanish leaving me with a blank screen and going back to retype the password does not help, it will do the same thing over again, I am hoping someone will respond to this cause i want to use this laptop as soon as possible

1 REPLY 1
HP Recommended

@Jeesh 

The Community can not provide any assistance without some details ...

So, please provide the following:
1) detailed model number of the PC
2) OS version the PC is running (i.e., Win7, Win8x, Win10)
3) Age of the PC

Once you provide the needed details, someone will reply.



I am a volunteer and I do not work for, nor represent, HP
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.