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‎07-06-2024 10:25 PM - last edited on ‎08-05-2024 12:22 PM by Retired

HP Recommended

Auto updates of laptop caused it to restart and after that it keeps restarting itself to blue screen error saying "Something went wrong, we'll reatart your pc for you"... but it's a hell loop.

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1 person had the same question
1 REPLY 1

‎07-09-2024 06:22 AM

HP Recommended

Hi @Srthk1,

 

Welcome to the HP Support Community. 

 

I'd be happy to help you! 

 

I understand that you are having issues with your PC restarting by itself.

 

To be able to answer you effectively, we need some information.

 

Have you made any changes to your PC software (OS) or hardware?

 

Have you installed any new applications or software?

 

May I have the exact product name and number? Refer to this document for steps to find the product details. Do not share any of your personal information such as serial, phone number, email ID, etc.

Nal_NR-Moderator
I am an HP Employee

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