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‎12-26-2020 03:10 PM

HP Recommended
Product: HP Envy x360 convertible laptop
Operating System: Microsoft Windows 10 (64-bit)

Hi. Today, I opened my HP laptop and it was off. It is usually just asleep, but his time it was off. I powered it up and received a full page screen message that read "HP BIOS Upate". It gave about 10 seconds for me to stop the update (I did not stop it) and then it automatically updated. Upon completion, the computer restarted on it's on. Is this auto update legit or is this a virus?!?! I've never had a computer do this.

1 person had the same question
4 REPLIES 4

‎12-26-2020 03:46 PM

HP Recommended

Hi:

 

If you have one of the envy x360's with one of the Ryzen 4xxx processors, It was probably legit.

 

I had the same thing happen on my x360 15-ee0047nr yesterday.

 

Windows update installed a 'system firmware' update file.  It was an optional update, so I let it install.

 

I ended up with BIOS v F.15.

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‎12-26-2020 04:25 PM

HP Recommended

Hi.  Thank you so much for responding.  My laptop has an 11th Gen Intel Core i7 processor.  The HP Bios Update message read that it was installing version 3.9.3.0.  I just checked my BIOS version using "run" "msinfo32" and it reads "BIOS Version/Date Insyde F.07, 11/10/2020".  I could just kick myself for not stopping the update.  I hope you're right and it's legit!

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‎12-26-2020 04:55 PM

HP Recommended

I just checked my windows updates.  I see now where there was an HP Inc. - Firmware - 15.7.0.0 driver update.  It looks to be legit.  Yay!

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‎12-26-2020 05:16 PM

HP Recommended

You're very welcome.

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