Showing results for 
Search instead for 
Did you mean: 
New member
1 0 0 0
Message 1 of 2
Flag Post

B and N keys sometimes refuse to work

HP Recommended
Microsoft Windows 10 (64-bit)

So I am a college student and I type a lot to write papers and over the past year, my keyboard seems to be selective of when it wants my B and N keys to work sometimes. It mostly happens when I am using Microsoft word and other sites and programs where I type a lot. This problem seems to go away sometimes when I update my PC and will come back when I update my PC again or just come back out of nowhere. Looking for help on how to fix this so I don't have to worry about my keys not working all the time.

Level 8
2,012 1,999 75 210
Message 2 of 2
Flag Post
HP Recommended

@JCBullard -- two suggestions:


1. connect an external USB keyboard, and type on it -- probably more comfortable to use than the built-in keyboard.

2. get a computer technician to replace the keyboard


Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation