BATTERY DRAIN

[SWATI9748]

I HAVE THE PROBLEM OF BATTERY DRAINING TOO FAST. I DETECTED THIS PROBLEM TWO WEEKS AGO , MY BATTERY WAS 100%  BUT IT SUDDENLY DRAINS  COMPLETELY IN 15 MINS AND WHEN I PLUGGED IN THE CHARGER IT ALSO GET COMPLETELY CHARGED IN 15 TO 20 MINS. NOW THE ISSUE BECOMES MORE PROBLEMATIC FROM LAST THREE DAYS AS I HAVE TO KEEP THE CHARGER PLUG I  TO MY LAPTOP WHENEVER I AM USING IT BECAUSE WITHOUT DOING SO IT SWITCHED OFF WITHIN A MINUTE EVEN I TURN ON THE PC AT 100%.

PLEASE HELP ME OUT TO SOLVE THIS ISSUE AS SOON AS POSSIBLE.

[sandytechy20]

@SWATI9748

Welcome to the HP support community.

I understand that you are having issues with the notebook battery, I am glad to assist you.

I have a few steps listed below that should help you resolve this concern: 

Unplug the charge and use the laptop until the battery drains to 15%. 

Turn off the laptop and turn it back on after 30mins. 

Reinstalled Microsoft ACPI-Compliant Control Method Battery under device manager: 
1) In the search box, type and open “Device Manager”.  

2) Expand “Batteries”.  

3) Right-click the "Microsoft ACPI-Compliant Control Method Battery" that is listed there.  

4) Click on “Uninstall”.  

5) At the prompt put a check in the box to remove the current driver  

6) Shutdown the computer.  

7) Remove the battery for minute and then put it back in.  

😎 When the computer comes back up it should automatically find the driver.  

9) Go to Device Manager.  

10) Expand Batteries.  

11) Right-click the "Microsoft ACPI-Compliant Control Method Battery" that is listed there. 

12) Click "Search automatically for updated driver software"  

Do the same thing with Microsoft ACPI-Compliant Embedded Controller.  

Restart the computer and the issue should be fixed. 
 

Refer to this HP document for more assistance:- Click here

Keep me posted.

If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers.