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‎10-18-2019 09:42 AM - last edited on ‎10-18-2019 01:51 PM by Retired

HP Recommended

Thanks for your reply.

The problem is simple. This laptop is working with the latest updates from MS without any faults.

First I have the original power supply HP and is in perfect shape giving the proper voltage 19.67 volts.

Second I  have a new battery made in Germany one of the best.

Now the problem is the flowing I charge the unit to the full charge and after one week the battery is 60 percent.

This issue was reported by many people but I did not see a good solution.

I can do anything to this laptop to solve this problem.

Please let me have a good answer.

Peter 

1 REPLY 1

‎10-18-2019 09:57 AM - last edited on ‎10-18-2019 01:49 PM by Retired

HP Recommended

Dev122 

I forgot to give you my laptop numbers.

Product ID: T6T09UA#ABAS/N#[edit] All these numbers are in the back cover of the Laptop,

See if this Laptop in my name [edit]

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