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HP Recommended
Microsoft Windows 11

Not able to find biometric tab in the device manager

1 REPLY 1
HP Recommended

@VIKAS_AGG22 

 

Welcome to the HP Community --

 

If the Device Manager does not include Category Biometric devices,

The computer does not have a Fingerprint reader.

 

Even on a series where the sensor is an OPTION,

Not every computer in the series comes with a fingerprint sensor installed.

 

Some systems that look like they have a sensor only have a blank cover in the place the sensor would be located.

 

A blank cover will not be listed in the Device Manager as a fingerprint reader.

 

General Example - Device Manager - Biometric devices / Cameras

Device_Manager_Biometrics_Camera_2Device_Manager_Biometrics_Camera_2

 

=-\=-\=-\=-\=-\=-\=-\=-\=-\=-\=-\=-\=-

References / Resources

 

HP Device Home Page - References and Resources

Learn about your Device - Solve Problems

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

Categories: Alerts, Warranty Check, Security & Viruses, Software and Drivers, Setup & User Guides, Product Specifications, Accounts and Registration, Warranty & Repair

Open

 HP Product Home

 Enter the device type and model name of your HP product

 

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People who own, use, and support HP devices.

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Question / Concern Answered, Click my Post "Accept as Solution"

 

 

 

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.