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Tengo un detalle con una laptop, simplemente se reinicia sin llegar al logo de la marca, no hay manera de entrar en modo seguro, la solución que me dieron fue reinstalar la BIOS, busque el modelo exacto en la pagina oficial de hp y lo único que me dicen sobre este modelo "HP 15-F387WM" es que ya no le dan soporte, pero no encuentro por ninguna lado el archivo para actualizar la BIOS  corrupta de mi laptop.

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HP retires support for all consumer class PC's that have reached 10 years of age.

 

Below are the info and exe file links to the last BIOS version F.45 for the HP 15-f387wm:

 

https://ftp.hp.com/pub/softpaq/sp105501-106000/sp105621.html

 

https://ftp.hp.com/pub/softpaq/sp105501-106000/sp105621.exe 

 

If your notebook's BIOS is corrupted, watch these two videos at the links below for how to make and use the BIOS recovery flash drive to recover or update the BIOS outside of Windows.

 

How to create a BIOS recovery drive with the above BIOS file.

 

Creating a BIOS Recovery Flash Drive for HP Notebooks | HP Notebooks | HP Support

 

How to recover/update your notebook's BIOS with the USB recovery drive:

 

Restore the BIOS with a Recovery Flash Drive on HP Notebooks | HP Notebooks | HP Support

 

 

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En otro foro de Telegram encontre estos archivos de bios para esta lap en específoco aún no los pruebo pero en cuanto logre probarlo subiré, si es que se logró.

blwred_0-1790105377865.png

 

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