BIOS Installer Error

[ReydAn777]

Hello!
On a laptop, the HP Pavilion 15-e033er upgraded the system to WINDOWS 10 and problems have started since then, namely the laptop itself may restart without warning.

I saw on the HP website that this could be due to an update, and to fix the error, you need to update the BIOS.
I download BIOS F.39 Rev.A (sp79620.exe) for my laptop, but it is not working.
It starts, comes to the moment of unpacking the files, and then nothing happens.
Although previous versions run without problems.
I tried to download and install on different computers and under different operating systems - the result is the same. The program does not work correctly.
Please help update the BIOS on my laptop.
Thanks a lot.

[Echo_Lake]

@ReydAn777
Thank you for posting on the HP Support Community.

Don't worry as I'll be glad to help, I have a few troubleshooting steps we could try to fix the issue:  

Firstly, let's perform a BIOS recovery using a keypress combination:

1. Turn off the computer, and then connect the power cord.

2. Press and hold the Windows key and the B key at the same time, and then press and hold the Power button for 2 to 3 seconds.

   

3. Release the Power button but continue pressing the Windows and B keys. You might hear a series of beeps.
   If this fails then continue the next step. 

• Turn on the computer, and then immediately press the Esc key repeatedly, about once every second, until the Startup Menu opens. Press the F2 key to open the Hardware Diagnostics UEFI menu. Make sure the power cord is connected to the notebook. Keep it connected during the BIOS update process.

And, also download and install updates to the computer BIOS from here: https://support.hp.com/us-en/drivers/selfservice/swdetails/hp-15-af100-notebook-pc-series/8543365/mo... This process is also known as 'flashing the BIOS.

• Click here: https://support.hp.com/in-en/document/c00042629 to know more about Updating the BIOS (Basic Input Output System)

Hope this helps! Keep me posted for further assistance.
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