• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎09-03-2022 08:10 PM - edited ‎09-03-2022 08:39 PM

HP Recommended
Product: HP ENVY 15t-j100 Select Edition CTO Notebook PC (ENERGY STAR)
Operating System: Microsoft Windows 8.1 (64-bit)

Hello. I am trying to get my BIOS driver updated as I got my laptop back in 2013 and the driver is outdated for me to upgrade my OS from Windows 8.1 to 10. However, the problem that I'm running into is whenever I go to the HP Support site and enter in my laptop details in the "Software and Drivers" section, it says it can take up to 3 minutes but it's been hours today and the screen won't load any drivers for me to update. Is my laptop a lost cause, or is there a workaround to get this resolved? Thank you!

 

Edit: I want to add that my current BIOS Version/Date is Insyde F.66, 9/22/2015

Category:
1 ACCEPTED SOLUTION

Accepted Solutions

‎09-03-2022 09:52 PM

HP Recommended

Hi:

 

Below is the link to the last BIOS update that HP released for your notebook:

 

Driver - HP ENVY 15t-j100 Select Edition CTO Notebook PC (ENERGY STAR) | HP® Customer Support

View solution in original post

Was this reply helpful? Yes No
4 REPLIES 4

‎09-03-2022 08:38 PM

HP Recommended

I want to add that my current BIOS Version/Date is Insyde F.66, 9/22/2015

Was this reply helpful? Yes No

‎09-03-2022 09:52 PM

HP Recommended

Hi:

 

Below is the link to the last BIOS update that HP released for your notebook:

 

Driver - HP ENVY 15t-j100 Select Edition CTO Notebook PC (ENERGY STAR) | HP® Customer Support

Was this reply helpful? Yes No

‎09-04-2022 01:31 AM

HP Recommended

Thank you so much!!!! I've been going crazy trying to find an answer for this issue!

Was this reply helpful? Yes No

‎09-04-2022 06:55 AM

HP Recommended

You're very welcome.

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.