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11-04-2022 12:19 PM
I have an issue with updating the BIOS for my HP laptop
HP 17.3 inch Laptop PC 17-c0000 (2W0H1AV)
I download the file (SP141933.exe) from the HP support site and try to open it. It opens successfully but fails at the extraction of the files inside with the error message 'Failed To Extract CAB. This happens regardless of running the file as Administrator. This is Windows 11, version 22H2. Any advice on how to get this to install successfully? The current BIOS is f.20 the new version is f.23.
11-05-2022 03:16 AM
Sorry to hear that you are having problems ... I would like to help you.
(1) Restart Windows
(2) Please check <Windows integrity>
Open cmd.exe (right click) as administrator and execute:
msdt.exe /id WindowsUpdateDiagnostic
Dism /Online /Cleanup-Image /ScanHealth
Dism /Online /Cleanup-Image /CheckHealth
Dism /Online /Cleanup-Image /RestoreHealth
(3) Please report your results ( of each command )
11-05-2022 03:21 AM
(1) Create Windows system <restore point>
(2) Download and install BIOS Update
HP Firmware Pack (Intel Processors)
|F.22 Rev.A||38.8 MB||Aug 15, 2022||Download|
Why should you install the update ?
Updating the BIOS is recommended as standard maintenance of the computer. It can also help resolve the following issues:
(4) Let BIOS be installed until it's completely done !
(5) Test your notebook
(6) Please report your results
11-07-2022 12:24 PM
First, let me say, THANKS for the comeback! I did as you suggested and ran the Commands in the sequence you indicated. Here are the results.
sfc /scannow - no integrity issues found
msdt.exe /id WindowsUpdateDiagnostic - No issues detected, no updates pending
Dism /Online /Cleanup-Image /ScanHealth - no corruptions detected
Dism /Online /Cleanup-Image /CheckHealth - same result
Dism /Online /Cleanup-Image /RestoreHealth - completed successfully
I then downloaded a new copy of SP141933, opened it, and got the same error - CAB file failed to extract, which is the reason I posted the question on this problem. Any help on this would be great. All I can say is that I usually rely on Dell and their update process which has never given me grief. I find that HPs update process and files are both difficult, a bit more complex, and often fail to install after you download them. Also, it seems you have to download the recommended updates one at a time rather than all at once, as Dell allows you to do.
11-07-2022 01:02 PM
First, let me say, THANKS for the comeback!
You're welcome !
(1) Use another Windows 10/11 computer to create BIOS <USB flash drive>
See section <Updating the BIOS manually from a USB Flash drive (outside of Windows)>
(3) Please report your results
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