• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Join the HP Community Solve‑a‑thon | Help Others & Share Your Solutions | Live on Zoom | 2:30 PM to 2:30 AM IST | Every Wednesday Click here to know more
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
HP ENVY - 17t-ce100 CTO
Microsoft Windows 10 (64-bit)

I need bios update or re-install old BIOS, for windows 10 Version 21H1 (OS Build 19043.2075), HP ENVY Laptop 17-ce1xxx, Intel(R) Core(TM) i7-10510U CPU @ 1.80GHz

Was F.04-11/28/2019, tried update to 20H2 F.04-11/28/2019, but browser and keyboard behave badly.  BIOS recovery to old version failed.

 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hello @ArloSmurf 

Sorry to hear that you are having problems ... I would like to help you.

 

(1) Create Windows system <restore point>

How to Create a System Restore Point on Windows 10 or Windows 11

 

(2) Download and install BIOS Update

HP Notebook System BIOS Update

F.11 Rev.A13.3 MBMay 10, 2022Download

 

Why should you install the update ?

https://support.hp.com/us-en/document/ish_4123786-2338478-16

Quote: "

Updating the BIOS is recommended as standard maintenance of the computer. It can also help resolve the following issues:

      • An available BIOS update resolves a specific issue or improves computer performance.
      • The current BIOS does not support a hardware component or a Windows upgrade.
      • HP Support recommends installing a specific BIOS update.

"

 

(3) Reboot

(4) Let BIOS be installed until it's completely done !

(5) Download and install / update

Intel Management Engine Interface (MEI) Driver

2108.100.0.1053 Rev.H17.3 MBSep 9, 2021Download

 

(6) Reboot Windows

(7) Test your notebook

(8) Please report your results

View solution in original post

1 REPLY 1
HP Recommended

Hello @ArloSmurf 

Sorry to hear that you are having problems ... I would like to help you.

 

(1) Create Windows system <restore point>

How to Create a System Restore Point on Windows 10 or Windows 11

 

(2) Download and install BIOS Update

HP Notebook System BIOS Update

F.11 Rev.A13.3 MBMay 10, 2022Download

 

Why should you install the update ?

https://support.hp.com/us-en/document/ish_4123786-2338478-16

Quote: "

Updating the BIOS is recommended as standard maintenance of the computer. It can also help resolve the following issues:

      • An available BIOS update resolves a specific issue or improves computer performance.
      • The current BIOS does not support a hardware component or a Windows upgrade.
      • HP Support recommends installing a specific BIOS update.

"

 

(3) Reboot

(4) Let BIOS be installed until it's completely done !

(5) Download and install / update

Intel Management Engine Interface (MEI) Driver

2108.100.0.1053 Rev.H17.3 MBSep 9, 2021Download

 

(6) Reboot Windows

(7) Test your notebook

(8) Please report your results

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.
-->