• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Seize the moment! nominate yourself or a tech enthusiast you admire & join the HP Community Experts!
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎11-14-2018 12:35 AM

HP Recommended
Product: HP Pavilion - 14-ce0000ne (4MQ61EA)
Operating System: Microsoft Windows 10 (64-bit)

So I opened the HP software and Drivers section and typed in my serial number and headed over to BIOS found 2 updates.

I downloaded the older one then installed it successfully then downloaded the newer one but when I open the .exe program it tells me my device isn't compatible with this version even though I downloaded it from my device page. Should I force update it by making a bootable flash drive or what should I do? 

1 ACCEPTED SOLUTION

Accepted Solutions

‎11-14-2018 03:04 AM

HP Recommended

Hi,

I only see one BIOS update on the drivers and software page for your model:

https://support.hp.com/us-en/drivers/selfservice/hp-pavilion-14-ce0000-laptop-pc/20283999/model/2284...

 

Is that the one you installed?

 

Let me know,

David

View solution in original post

Was this reply helpful? Yes No
2 REPLIES 2

‎11-14-2018 03:04 AM

HP Recommended

Hi,

I only see one BIOS update on the drivers and software page for your model:

https://support.hp.com/us-en/drivers/selfservice/hp-pavilion-14-ce0000-laptop-pc/20283999/model/2284...

 

Is that the one you installed?

 

Let me know,

David

Was this reply helpful? Yes No

‎11-14-2018 06:06 AM

HP Recommended

They are updating the website and when i checked again i found it is one update only now must have been a mistake, and yes thats the update that was successful. Thanks for letting me know!

(The update was F .05 Rev A was released in August)

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.