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‎02-15-2019 04:33 PM

HP Recommended
Product: HP Notebook - 17-by0040nr
Operating System: Microsoft Windows 10 (64-bit)

Trying to flash the InsydeH20 F.10 BIOS on my 17-by0040nr. I have a Windows 10 install CD, when I run sp92133 from a dos prompt it returns, not compatible with this OS! How am I supposed to upgrade the BIOS on this laptop?

3 REPLIES 3

‎02-15-2019 04:57 PM

HP Recommended

@Kernel_Panic 

 

Please use File Explorer, not DOS prompt.

 

(a) Open File Explorer,

(b) Locate downloaded file,

(c) Right click and select run as Administrator.

 

Regards,

BH
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‎02-16-2019 09:53 PM

HP Recommended

There is no file explorer on a Windows rescue/install disk.

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‎02-19-2019 09:33 PM - edited ‎02-19-2019 09:35 PM

HP Recommended

Not at all impressed with the latest HP Hardware or Firmware. The fact you have to flash the bios from a full Windows install is rediculous. The fact it cant recognize a new HP SSD that is compatible with the system is infuriating. The fact that the support software just crashes, all of it, without exception, is a joke. What a waste. I'll never buy another thing from HP.

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