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HP Recommended
HP 15-f009wm Notebook PC (ENERGY STAR)
Microsoft Windows 8.1 (64-bit)

I tried to upgrade BIOS from my 2014 version in my laptop but the HP site is not upgrading it.  Not sure why!

1 REPLY 1
HP Recommended

Hello @StephenB4U 

Sorry to hear that you are having problems ... I would like to help you.

 

Let me check your current system configuration.

 

(1) Run    msinfo32

- Select <System Summary>:

--->>> Copy/paste following key/value pairs:

 

OS Name

Version

System Model

System SKU ( equals HP product number (p/n) )

Processor

BIOS Version/Date

 

(2Please report your results

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.