BIOS password reset with SMC.BIN does not work

[Arkh]

Hello, 

I have bought hp elite x2 1012 g1on eBay. It was new, but bios was locked by password.
Now I would like to update it (the current version is 01.22, when 01.39 is available for installation), but I can't do that without password input...

Therefore I have contacted to HP Support, provided my SN and UUID, and they sent me SMC.BIN with instruction:

Please follow these steps to clear BIOS password:

Save the attached file with this e-mail to the root of the USB key as SMC.BIN and insert to the system (or save the file to the root of drive 😧 HP_TOOLS)

- Press (Windows Key + Arrow UP Key + Arrow Down Key) all keys at same time and turn on the system

- Release all keys and press F10 at HP logo to go to F10 setup to (Reset BIOS security to factory default)

I tried all the combinations, but even after F10 it requests the BIOS Admin password.

Then I found a bit different steps presentation on the video: https://www.youtube.com/watch?v=CO7nNy2lN_A

But that combination (Press and hold the following three keys at the same time (the Windows key (near alt) , the Up-Arrow key, and the Down-Arrow key), Click one and release the power button) doing nothing: it is just the normal Windows loading afterwards...

I tried varios flash drives, even 1 and 2 GB, all in the FAT32, SMC.BIN in the root of drive.

But I did not see that "SMC Command" screen, even with any error...

What I am doing wrong? May be for my tablet has to be some other keys combination?

Hope to get any help from you!

[rick-s]

According to the Community's Rules of Participation:

4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.

Therefore, this topic is being locked.

For help resetting the password on your product, please Contact HP support once again.