BIOS update HP Envy 17

[Olli_Ffm]

Hey Guys,

just wanted to update BIOS to my HP ENVY Laptop – 17-cg0004ng. Downloaded newest version F43 Rev.A, but it is still not possibel. Last possible version to install is F30 Rev.A. All F4x BIOS versions are not able to install. Any idea whats my problem?

Thx a lot and best reagrds

Olli

[Garp_senchau]

@Olli_Ffm, Welcome to HP Support Community,

Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue

TPM or Secure Boot not enabled

Some newer BIOS need Secure Boot or TPM 2.0 turned on.

Restart, press F10 to enter BIOS setup, and turn these on under Security and Boot tabs.

Reference: HP Consumer Notebook PCs - Updating the BIOS (Basic Input Output System) (Windows) | HP® Support

I hope this helps.

Please feel free to reply here if you have any questions or if you need further clarification on any of the steps. 

Take care and have a good day. 

If my response helped, please mark it as an Accepted Solution! ✅ It helps others and spreads support. 💙 Also, tapping "Yes" on "Was this reply helpful?" makes a big difference! Thanks! 😊

Regards,

[Olli_Ffm]

Hi Garp_senchau,

thanks for your support, but unfortunately this didn´t helped me. TPM State and Secure Boot were both enabled. After disabling both one after another BIOS uodate is again not possible. I tried to update by Devicemanager and from HP Hardware Diagnostics by USB Device, but this didn´t worked as well

Best regards

Olli

[Garp_senchau]

Hey @Olli_Ffm, 

Thanks for reaching out! Since the issue remains unresolved, I suggest contacting our phone/chat support team for personalized assistance. They can provide one-on-one help and may even be able to work their remote assistance magic to fix the problem.

Note: There might be a nominal charge for the service they provide.

Regards,