Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎05-31-2019 05:13 AM

HP Recommended
Product: HP Omen 15-ce003nl?on 65XX
Operating System: Microsoft Windows 10 (64-bit)

HP Support Assistant offered me the BIOS update to the F.19 version of my Omen 15-ce003nl
However, an error was reported during the installation: no longer supported
BIOS F.19 is compatible with my HP Omen 15-ce003nl?
Thank you

1 ACCEPTED SOLUTION

Accepted Solutions

‎06-07-2019 01:59 AM

HP Recommended

Today HP Support Assistant has re-proposed the BIOS update to the F.19 version and everything went well.
it was an error in the HP Support Assistant software that now appears to have been fixed
Thank you so much for the support, now everything is ok

View solution in original post

Was this reply helpful? Yes No
5 REPLIES 5

‎06-01-2019 04:19 PM

HP Recommended

@Pican

 

Try downloading the BIOS Ver F.19 Rev.A ( The latest BIOS for your Omen which was released on 26th Apr 2019 ) directly from HP Website.

 

Link: https://support.hp.com/us-en/drivers/selfservice/swdetails/omen-by-hp-15-ce000-laptop-pc-series/1555...

 

Let me know how it goes 😊

 


If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
 

KrazyToad
I Am An HP Employee

Was this reply helpful? Yes No

‎06-04-2019 03:03 AM

HP Recommended

Since updating the BIOS is very risky, I do not make any proof if I am not sure that the F.19 version is compatible with my Omen 15-ce003nl.
I think it's a mistake on the HP Support Assistant software, but this should be reported to the technicians.
Thanks anyway for the answer

Was this reply helpful? Yes No

‎06-04-2019 10:38 AM

HP Recommended

@Pican

 

I will surely put it across to the concerned team and if it's an issue with the HPSA, they will get it fixed through an update

 

Do visit our HP Support Community and drop us a message anytime you need help

 

Thank you 😊

KrazyToad
I Am An HP Employee

Was this reply helpful? Yes No

‎06-07-2019 01:59 AM

HP Recommended

Today HP Support Assistant has re-proposed the BIOS update to the F.19 version and everything went well.
it was an error in the HP Support Assistant software that now appears to have been fixed
Thank you so much for the support, now everything is ok

Was this reply helpful? Yes No

‎06-07-2019 11:20 AM

HP Recommended

@Pican

 

I'm glad you got this sorted out

 

Do visit our HP Support Community and drop us a message anytime you need help 😊

 

 

KrazyToad
I Am An HP Employee

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.