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HP Stream model: 13-c002dx
Microsoft Windows 8.1 (64-bit)

I am wondering if I had to choose which would be the best to try to fix the BIOS on my computer... BIOS Rollback or BIOS Update using the latest download from the HP site?

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HP Support Agent
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Hi @nikothenomad

Welcome to the HP Support Community. I'd be happy to assist you.


What is the issue with the HP Computer?

If the issue started only after a previous BIOS update, you may roll back to the previous version if available.

For more info on BIOS recovery, refer to this document.

If there are any other issues, you may always update the BIOS on the computer that helps in its performance.


Hope this helps! Keep me posted. 


Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

I am an HP Employee

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