BIos Udpate issue

[shepoooo]

Hello, HP team,

Actually iam really shocked that after i updated my bios through your website, official bios, my laptop completly gone, i cannot use it any more, no one knw how to fix it, many technician sayng motherboard problem, why yyou giving us this bad derivers on your formal website, i lost all my work, i cannot access my work any more, i have too many work that i cannot do, if you dont have stable Bios update why you keep it on your website,

I am losing big deals daily because of you

[A_Gayathri]

Hi @shepoooo,

Welcome to the HP Support Community

I understand you are facing an issue with your HP Product. Not to worry I will help you to get a resolution to resolve the issue.

To assist better:

• May I have the exact name of the model of the product? Refer to this document for steps to find the product details. Do not share your personal information such as serial, phone number, email ID, etc.
   

Could you please elaborate in detail? 

I hope this helps! Keep me posted. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution.