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- HP Community
- Notebooks
- Notebook Software and How To Questions
- BLUE SCREEN ISSUE

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05-18-2020 06:32 AM
WHEN I AM TRYING TO START PUBG IN GAMELOOP THE LAPTOP AUTOMATICALLY SHOWS A BLUE SCREEN AND SOMETHIG IKE SYSTEM CODE AND THE LAPTOP GETS AUTOMATICALLY RESTART , EARLIER IT WAS WORKING GOOD BUT AFTER THE UPDATE IT STARTED HAPPENING PLEASE HELP ME TO FIX THIS PROBLEM
05-28-2020 05:05 PM
Thank you for posting on HP Support Community.
Don't worry as I'll be glad to help, I have a few troubleshooting steps we could try to fix the issue:
Firstly, perform Windows Update and HP Support Assistant: (do not skip any troubleshooting steps if you feel steps are repeating)
To check for updates now, select the Start button, and then go to Settings > Update & security > Windows Update, and select Check for updates.
Install updates from HP Support Assistant: Go to Download HP Support Assistant to install the tool.
- To open HP Support Assistant, double-click the HP Support Assistant icon
.
- Click My devices in the top menu, and then click Updates in the My PC or My notebook pane.
- Click Check for updates and messages to scan for new updates.
- Review the list of updates. Updates with a yellow information icon are recommended. Updates with a blue information icon are optional.
- Click the update name for a description, version number, and file size.
- Select the box next to any updates you want to install, and then click Download and install.
If the issue persists continue with these steps:
System Restore returns your computer to the files and settings from the restore point. Your personal files and documents are not affected. You can also undo a System Restore if the restore does not resolve the issue or if the issue becomes worse.
Click here: https://support.hp.com/in-en/document/c03327545
Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
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