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HP Recommended
HP 15s-eq2312nw
Microsoft Windows 11

Hello

 

I have problem with BSOD's on Windows 11, caused by hdaudbus.sys and amdacpbus.sys.

(BSOD - DRIVER POWER STATE ERROR)

I tried to install newest, previous and official HP versions of Realtek audio drivers and AMD Chipset/Graphics drivers.

I tried every driver. Freshly installed system.

Tried also to run sfc /scannow and run all Dism commands.

Nothing helps

 

Anybody can help ? Thanks.

I'm attaching new generated log (from MEMORY.DMP):

------------------------------------------------------------

 


Microsoft (R) Windows Debugger Version 10.0.22473.1005 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\MEMORY.DMP]
Kernel Bitmap Dump File: Kernel address space is available, User address space may not be available.

Dump completed successfully, progress percentage: 100


************* Path validation summary **************
Response Time (ms) Location
Deferred srv*
Symbol search path is: srv*
Executable search path is:
Windows 10 Kernel Version 22000 MP (12 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Edition build lab: 22000.1.amd64fre.co_release.210604-1628
Machine Name:
Kernel base = 0xfffff800`7f600000 PsLoadedModuleList = 0xfffff800`80229750
Debug session time: Mon Dec 27 14:25:57.675 2021 (UTC + 1:00)
System Uptime: 0 days 4:18:52.425
Loading Kernel Symbols
...............................................................
................................................................
................................................................
....
Loading User Symbols

Loading unloaded module list
.............
For analysis of this file, run !analyze -v
nt!KeBugCheckEx:
fffff800`7fa159c0 48894c2408 mov qword ptr [rsp+8],rcx ss:0018:ffffce03`004997a0=000000000000009f
9: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

DRIVER_POWER_STATE_FAILURE (9f)
A driver has failed to complete a power IRP within a specific time.
Arguments:
Arg1: 0000000000000003, A device object has been blocking an IRP for too long a time
Arg2: ffff958dc5259060, Physical Device Object of the stack
Arg3: ffffce03004997d0, nt!TRIAGE_9F_POWER on Win7 and higher, otherwise the Functional Device Object of the stack
Arg4: ffff958dcb1cb010, The blocked IRP

Debugging Details:
------------------


KEY_VALUES_STRING: 1

Key : Analysis.CPU.mSec
Value: 1593

Key : Analysis.DebugAnalysisManager
Value: Create

Key : Analysis.Elapsed.mSec
Value: 1737

Key : Analysis.Init.CPU.mSec
Value: 421

Key : Analysis.Init.Elapsed.mSec
Value: 70440

Key : Analysis.Memory.CommitPeak.Mb
Value: 80

Key : WER.OS.Branch
Value: co_release

Key : WER.OS.Timestamp
Value: 2021-06-04T16:28:00Z

Key : WER.OS.Version
Value: 10.0.22000.1


FILE_IN_CAB: MEMORY.DMP

TAG_NOT_DEFINED_202b: *** Unknown TAG in analysis list 202b


DUMP_FILE_ATTRIBUTES: 0x1800

BUGCHECK_CODE: 9f

BUGCHECK_P1: 3

BUGCHECK_P2: ffff958dc5259060

BUGCHECK_P3: ffffce03004997d0

BUGCHECK_P4: ffff958dcb1cb010

DRVPOWERSTATE_SUBCODE: 3

IMAGE_NAME: pci.sys

MODULE_NAME: pci

FAULTING_MODULE: fffff80083b40000 pci

BLACKBOXBSD: 1 (!blackboxbsd)


BLACKBOXNTFS: 1 (!blackboxntfs)


BLACKBOXPNP: 1 (!blackboxpnp)


BLACKBOXWINLOGON: 1

PROCESS_NAME: System

STACK_TEXT:
ffffce03`00499798 fffff800`7fbc2567 : 00000000`0000009f 00000000`00000003 ffff958d`c5259060 ffffce03`004997d0 : nt!KeBugCheckEx
ffffce03`004997a0 fffff800`7fbc2481 : ffff958d`cc068208 00000000`00000080 ffffce03`00499af8 ffffce03`00499af0 : nt!PopIrpWatchdogBugcheck+0xdf
ffffce03`00499810 fffff800`7f8cc394 : 00000000`00000000 00000000`00000001 ffffce03`00000000 00000000`00000002 : nt!PopIrpWatchdog+0x31
ffffce03`00499860 fffff800`7f8ca984 : 00000000`00000000 00000000`00000000 00000000`00000000 fffff800`7d6e32e8 : nt!KiProcessExpiredTimerList+0x204
ffffce03`00499990 fffff800`7fa1990e : 00000000`00000000 ffff8000`d14c0180 00000000`00000000 ffff8000`d14cc340 : nt!KiRetireDpcList+0x714
ffffce03`00499c40 00000000`00000000 : ffffce03`0049a000 ffffce03`00494000 00000000`00000000 00000000`00000000 : nt!KiIdleLoop+0x9e


IMAGE_VERSION: 10.0.22000.348

STACK_COMMAND: .cxr; .ecxr ; kb

FAILURE_BUCKET_ID: 0x9F_3_amdacpbus_IMAGE_pci.sys

OS_VERSION: 10.0.22000.1

BUILDLAB_STR: co_release

OSPLATFORM_TYPE: x64

OSNAME: Windows 10

FAILURE_ID_HASH: {3687e3b6-405e-3b5e-6035-5df2bcd2ef2e}

Followup: MachineOwner
---------

 

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