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‎03-17-2021 09:19 AM

HP Recommended
Product: Pavilion dv7 2215el
Operating System: Microsoft Windows 7 (64-bit)

After no more than 4 minutes it turns off with a blue screen and I have to wait at least half an hour to turn it back on.

Below I list the last three I detected from the dump file:

 

Bug Check String SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
Bug Check Code 0x1000007e
Caused By Driver fltmgr.sys


Bug Check String IRQL_NOT_LESS_OR_EQUAL
Bug Check Code 0x0000000a
Caused By Driver ntoskrnl.exe


Bug Check String PAGE_FAULT_IN_NONPAGED_AREA
Bug Check Code 0x00000050
Caused By Driver ndis.sys

2 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎03-18-2021 08:43 AM

HP Recommended

@fpl0 

Bluescreen failures (i.e., BSODs) are notoriously difficult to diagnose and to fix -- far beyond what WE typically can do in THIS self-help Community.

You have a couple of different options to chose from ...

--------------------

The first is that of specialized forums where where folks have vast experience troubleshooting, diagnosing, and suggesting repairs for BSODs.

The community Win7 forums has a section devoted to diagnosing BSODs. So, your best bet would be to post your problem there: https://www.sevenforums.com/bsod-help-support/

--------------------

The second is using free software to examine the logs that BSODs produce. This app is known as bluescreenview and is available from NirSoft, from here: https://www.nirsoft.net/utils/blue_screen_view.html

You will then have to go online to do searches with that information to get further suggestions about what to do.

Good Luck



I am a volunteer and I do not work for, nor represent, HP

View solution in original post

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1 REPLY 1

‎03-18-2021 08:43 AM

HP Recommended

@fpl0 

Bluescreen failures (i.e., BSODs) are notoriously difficult to diagnose and to fix -- far beyond what WE typically can do in THIS self-help Community.

You have a couple of different options to chose from ...

--------------------

The first is that of specialized forums where where folks have vast experience troubleshooting, diagnosing, and suggesting repairs for BSODs.

The community Win7 forums has a section devoted to diagnosing BSODs. So, your best bet would be to post your problem there: https://www.sevenforums.com/bsod-help-support/

--------------------

The second is using free software to examine the logs that BSODs produce. This app is known as bluescreenview and is available from NirSoft, from here: https://www.nirsoft.net/utils/blue_screen_view.html

You will then have to go online to do searches with that information to get further suggestions about what to do.

Good Luck



I am a volunteer and I do not work for, nor represent, HP
Was this reply helpful? Yes No
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