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HP Recommended
OMEN by HP - 17-w213no
Microsoft Windows 10 (64-bit)
Hello!
I have this HP Omen and now I feel that the lighting (red) of the keyboard is incredibly weak.
Is there any possibility to adjust / change / update so it becomes stronger ... as it is now it is more or less useless.
Thanks in advance
Ambjörn
1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@amren

 

I see there is no other option to change the Background light.

 

I would personally suggest you contact our HP Support for one on one interaction. 

 

Please use the following link to create yourself a case number, then call and it may help speed up the call process:

 

Step 1. Open link:www.hp.com/contacthp

Step 2. Sign in / sign in as a guest

Step 3. Enter the product number or select to auto detect

Step 4. Scroll down to "Still need help? Complete the form to select your contact options"

Step 5. Scroll down and click: HP contact options - click on Get phone number and phone number appear.

 

Keep me posted on further assistance. Hope that helps! 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

Have a great day ahead!

Raj1788
I am an HP Employee 

View solution in original post

5 REPLIES 5
HP Recommended

@amren

Welcome to the HP Support Community

To adjust the brightness of the backlight, press the key with the backlight icon  two or three times in a row. The keyboard backlight dims and brightens. It might be necessary to press the fn (function) key at the same time to activate the backlight key.

 

Use this link: https://support.hp.com/in-en/document/c01612362 for your reference.

 

Keep me posted, how it goes!

Have a great day!

Cheers:)

Raj1788
I am an HP Employee 

HP Recommended

Firstly, a lot of THANK YOU for giving me attention.

I have a model HP Omen 17-w213no and it probably do not have all various features.

When coming to backlight I have followed your recommendations, but a bit strange the combination key for backlight and fn does not work at all..nothing happens.

Seems as combination key for backlight, fn and alt works..BUT it only works for turn on/off the red backlight and the intensity of the light is fare to weak to be efficient……

..I don’t know if there is any possibility to change some software/hardware to improve the lightning??

 

Thanks in advance

Ambjörn

HP Recommended

@amren

 

I see there is no other option to change the Background light.

 

I would personally suggest you contact our HP Support for one on one interaction. 

 

Please use the following link to create yourself a case number, then call and it may help speed up the call process:

 

Step 1. Open link:www.hp.com/contacthp

Step 2. Sign in / sign in as a guest

Step 3. Enter the product number or select to auto detect

Step 4. Scroll down to "Still need help? Complete the form to select your contact options"

Step 5. Scroll down and click: HP contact options - click on Get phone number and phone number appear.

 

Keep me posted on further assistance. Hope that helps! 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

Have a great day ahead!

Raj1788
I am an HP Employee 

HP Recommended

Thanks a lot.

I will follow your solutions.

 

All the best

Ambjörn

HP Recommended

@amren

 

Keep me posted for any other technical queries.

 

Cheers:)

Raj1788
I am an HP Employee 

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