Backlit keyboard not working

[x71]

After upgrading my device from Windows 10 to Windows 11, the keyboard light stopped working even though I pressed the F5 button, and I tried all the solutions to the problem, but it didn't work for me. Please provide a solution, thanks.

[Johnharper241]

If the backlit function is not working, chances are you might have set the brightness to an extremely low level. To adjust the brightness of the backlight, press the key with the backlight icon two or three times in a row. The keyboard backlight dims and brightens. or else, try to update your drivers.

[x71]

Welcome
I've tried what you said but it doesn't work, there are no updates on this. I have done all the updates to no avail.
What other solutions?

[Nirvana_95]

Hi @x71

Welcome to the HP Support Community. We are here to help you with it.

Turn on or off the backlight

If your notebook computer has a backlit keyboard, press the F5 key on the keyboard to turn the light on or off. It might be necessary to press the Fn (function) key at the same time.

If the backlight icon is not on the F5 key, look for the backlit keyboard key on the row of function keys.

If you still have issues, continue troubleshooting.

Re-install the keyboard driver

1) In Windows, search for and open Device Manager.

2) Double-click Keyboards.

3) Right click on the keyboard drivers and click on uninstall.

4) Restart the computer. 

Also, try running the updates.

Step 1: Windows Updates

1) In the search box, type, and open Windows Updates. 

2) Check for updates. 

3) If the updates are available, click on install and restart the computer. 

Step 2: HP Support Assistant Updates

1) In the search box, type, and open HP Support Assistant. 

2) Check for updates. 

3) If the updates are available, click on install and restart the computer. 

Hope this helps! Keep me posted. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. 

Click the “Yes" on the bottom right to say “Thanks” for helping. 

[x71]

Welcome,
I followed all the steps you mentioned before, but it didn't work. The problem seems to be in the hard drive.

Thank you

[Nirvana_95]

Thanks for your response.

I have sent you a private message with further instructions to get this issue sorted in order to access your private messages, click the private message icon on the upper right of your HP community profile, next to your profile Name or simply click on this link.

Thanks!