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Backlite not working despite trying fn and f5 buttons

HP Recommended
PAVILLION X-360 convertible. Product number 3GO10EA
Microsoft Windows 10 (32-bit)

My f5 key does not have the sign for backlite. I have not been able to put on my backlite either. I have tried pressing Fn and F5 together and also tried Pressing Fn and space bar together, I have also tried pressing f10, f12 but nothing is working. Please can someone assist me 

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HP Recommended



Specifications do not indicate this model includes the backlit keyboard feature.



KeyboardFull-size, ash gray keyboard


F5 the right key.

If there is no icon on the F5 key, there is no backlit keyboard.



 Maintenance and Service Guide

Page 12



References / Resources


14-dh1003nia Product Specifications



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HP Pavilion x360 - 14-dh1003nia 


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