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HP2000 2d60dx
Microsoft Windows 8 (64-bit)

How can I purchase recovery discs? I did not make a set unfortunately and I had to replace the hard drive

1 ACCEPTED SOLUTION

Accepted Solutions
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6 REPLIES 6
HP Recommended

Hi:

 

You can order W8 recovery media for your notebook from HP at the link below...

 

https://support.hp.com/us-en/mediaorder/HP-2000-2d00-Notebook-PC-series/5375422/model/6761939/softwa...

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Great thanks! But is there any other way? Because I've just tried that but it keeps telling me I have some info wrong on the form. I've tried it 4 times now and it just doesn't like my info though it's all correct
HP Recommended

You're very welcome.

 

Unfortunately, I don't know how you can get the disks from HP by other means.

 

They may have discontinued sellng them and havent updated the website to remove the ordering link.

 

I guess you can try calling the support number at 1 800-474-6836.

 

Otherwise, this non-HP vendor also sells them.  I don't believe that their price is much more than what HP charges at this point.

 

http://www.computersurgeons.com/p-23590-windows-8-64-bit-recovery-kit-733222-002-for-hp-notebook-pc-...

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It worked finally. The discs are on the way. Thank you for your help!

HP Recommended

Anytime.

 

Glad to have been of assistance.

HP Recommended

So glad that you problem had been solved.

 

Be very careful when purchasing recovery solutions that are especially not affiliated with HP. Check the product number on your computer identification label to confirm the recovery media works with your specific model when you purchase a new one in the future. Good luck! 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.