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HP Recommended

Device name DESKTOP-EBHEH2H
Processor 11th Gen Intel(R) Core(TM) i3-1115G4 @ 3.00GHz (2.90 GHz)
Installed RAM 4.00 GB (3.65 GB usable)
Graphics card Intel(R) UHD Graphics (128 MB)
Storage 153 GB of 238 GB used
Device ID 7EE02412-3585-46D0-BEF7-DA9018E3E519
Product ID 00325-82132-90758-AAOEM
System type 64-bit operating system, x64-based processor
Pen and touch No pen or touch input is available for this display


When my laptop shut down because I forgot to charge my laptop, when I turn it on, I notice a message that popped up before continuing and it says something about battery age. I got scared and panicking it showed me that and I was like "is my laptop will stop functioning?" the fear of my only thing I had will be gone. Does anyone have this problem like what I have, I don't know what just happened and I'm scared that something will happen to my laptop. This is the image that I was talking about. Should I be worried, yes and very terrified.

 

20260627_094647.jpg

5 REPLIES 5
HP Recommended

Hi @Zenith0000 

 

Error 601 generally indicates that the battery's total capacity is below 25%. It would be a good idea to replace it. You won't lose any data, and you can continue using the laptop while it's connected to a power source.

 

This maybe a problem with a BIOS update, calibration, etc. Follow the steps in this link.

 

HP Notebook PCs - 601 or 60X error is displayed on a black screen | HP® Support

HP Recommended

I don't know it'll be possible to replace it because I don't know what to do.

HP Recommended

You must specify the laptop model correctly so we can help you find the battery and locate a manual to guide you through the replacement process; otherwise, you should find a technician you trust to perform the replacement.

 

Find product and serial numbers for HP PCs, printers, and accessories | HP® Support

HP Recommended

My laptop serial number: 5CD1183N6J

Device name DESKTOP-EBHEH2H
Processor 11th Gen Intel(R) Core(TM) i3-1115G4 @ 3.00GHz (2.90 GHz)
Installed RAM 4.00 GB (3.65 GB usable)
Graphics card Intel(R) UHD Graphics (128 MB)
Storage 157 GB of 238 GB used
Device ID 7EE02412-3585-46D0-BEF7-DA9018E3E519
Product ID 00325-82132-90758-AAOEM
System type 64-bit operating system, x64-based processor
Pen and touch No pen or touch input is available for this display

 

Edition Windows 11 Home
Version 25H2
Installed on ‎11/‎10/‎2024
OS build 26200.8737
Experience Windows Feature Experience Pack 1000.26100.334.0

HP Recommended

 

Here is the part number for the battery so you can purchase it, and on page 30 of the service manual, you can see how to replace it.

 

Maintenance and Service Guide HP 15 Laptop PC

 

L11119-855
ASSY-BATT 3C 41W 3.6A LI HT03041XL-PR+PL
Assembly-battery 3C 41W 3.6A LI HT030

 

 

If you're still having trouble making the change, contact a technician you trust to have them make the change for you.

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