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HP Recommended

Device name DESKTOP-EBHEH2H
Processor 11th Gen Intel(R) Core(TM) i3-1115G4 @ 3.00GHz (2.90 GHz)
Installed RAM 4.00 GB (3.65 GB usable)
Graphics card Intel(R) UHD Graphics (128 MB)
Storage 153 GB of 238 GB used
Device ID 7EE02412-3585-46D0-BEF7-DA9018E3E519
Product ID 00325-82132-90758-AAOEM
System type 64-bit operating system, x64-based processor
Pen and touch No pen or touch input is available for this display


When my laptop shut down because I forgot to charge my laptop, when I turn it on, I notice a message that popped up before continuing and it says something about battery age. I got scared and panicking it showed me that and I was like "is my laptop will stop functioning?" the fear of my only thing I had will be gone. Does anyone have this problem like what I have, I don't know what just happened and I'm scared that something will happen to my laptop. This is the image that I was talking about. Should I be worried, yes and very terrified.

 

20260627_094647.jpg

2 REPLIES 2
HP Recommended

Hi @Zenith0000 

 

Error 601 generally indicates that the battery's total capacity is below 25%. It would be a good idea to replace it. You won't lose any data, and you can continue using the laptop while it's connected to a power source.

 

This maybe a problem with a BIOS update, calibration, etc. Follow the steps in this link.

 

HP Notebook PCs - 601 or 60X error is displayed on a black screen | HP® Support

HP Recommended

I don't know it'll be possible to replace it because I don't know what to do.

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