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‎01-08-2019 09:43 PM

HP Recommended
Product: 15q-bu0xx
Operating System: Microsoft Windows 10 (64-bit)

I bought a new battery and after first time charging it tested the battery through HP assitant m it said recalibrate the battery by charging to 100% and keeping the charging connector connected for anoth 2.5 Hours and then test again, I have done this procedure alreadt 3 times but battery test styill says "calibrate? what shall i DO AS IT IS NOT GETTING CALIBRATED.

 

Please help

1 person had the same question
1 REPLY 1

‎01-09-2019 02:32 PM

HP Recommended

@cdrPKS

 

Welcome to HP Support Forums. A really great platform for posting all your questions and finding solutions.

 

I have gone through your Post and would like to help

 

We will calibrate the battery manually.

 

Please follow the instructions " Calibrate the Battery Manually" from this Link: https://support.hp.com/in-en/document/c04700771 and let me know how it goes

 

Thank you and have a great day 😊

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

KrazyToad
I Am An HP Employee

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