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flamingo019
Author
Level 1
8 7 0 0
Message 11 of 12
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HP Recommended

I always keeps my bios and firmware up-to date. Please inform your developers team to roll out another bios update for the issue.  

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The_Fossette
HP Support Agent
HP Support Agent
29,155 21,003 1,966 2,663
Message 12 of 12
Flag Post
HP Recommended

@flamingo019

 

I recommend you contact support to further diagnose the issue.

 

Here is how you can get in touch with support.

 

1)Click on this link – www.hp.com/contacthp/

2)Select the product type.

3)Enter the serial number of your device or select let HP detect your product option.

4)Select the country from the drop-down.

5)You should see the HP phone support number or Chat option listed.

 

Cheers!

The_Fossette
I am an HP Employee

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