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‎11-05-2023 02:44 PM - last edited on ‎11-05-2023 02:58 PM by Retired

HP Recommended
Product: HP Pavilion Gaming Laptop - 17-cd1007na

Product number: 13F17EA#ABU
Serial number: [Personal Information Removed]

Told me battery failed, so I ordered a new one of amazon and did the whole discharge thing before and after putting it in. when I turned it on, it said it needed calibrating so I was like, fine, and then I need to restart laptop to plug in my keyboard and stuff and now its telling me that it needs replacing and I don't know how? I'm so confused and frustrated.

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