Battery always charging at 64% and it is not increasing

[Terdeage]

Hello

I bought my HP notebook in 2020. It has been 7 months since I last changed replaced my battery. Recently, there is this issue that my laptop is not charging beyond 64%.  There is no problem showing anything related to battery. Once I use and again charge, it all works well and fine until it reaches 64%. How can I solve this problem?

[Raushan_kumar]

In battery there  are 2-3 cell, if one of cell has been dead or have any malfunction, then it stop charging on a specific battery percentage.

its will be solved by changing the battery.

[ub6424]

Hello Terdeage,

(1) Open

Windows Device Manager

  >> Batteries

    >> right-click Microsoft ACPI Compliant Control Method Battery

      >> click Uninstall device

(2) Then shutdown your computer, plugin your AC adapter and wait 2 hours

(3) Start your notebook operating system, Windows will automatically reinstall it, no worry.

Please report your results.

best regards

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[Terdeage]

I did what you told but it didn't work. The limit started to decrease more, at first it was 64%, then 50% now it has dropped to 30% so I have decided to replace the battery.
Thank you for the suggestion. 🙂

[ub6424]

Hello @Terdeage 

The battery is a wearing part which must be replaced after the charging cycles specified by the manufacturer.

However, cells can also become defective prematurely and greatly shorten the battery's service life.

Good luck

Please report your results.

best regards

---

Dear Community Member, please click the YES button on "Was this reply helpful?" to say Thanks and

make it easier for other people to find this type of solution by marking the reply 'Accept as Solution'.

Do this on the post I wrote that helped solve it.

Thank you very much