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- Battery calibration in HP Support Assistant not successful a...

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02-24-2023 11:57 AM - edited 02-25-2023 06:31 AM
As you can see on the picture below, HP Support Assistant says 'calibration required' (in Hungarian, sorry for that, I couldn't find a setting to change to English). This is after my 2 attempts to calibrate battery following the steps provided in the application, that one can find after running the battery check:
This button's text is 'click here to find out how to calibrate battery' in Hungarian. Clicking the button appear the steps I followed to calibrate the battery:
- Connect the charger
- Charge battery to full (99-100%)
- Leave the notebook on charger for 3 hours
- Run HP Battery Check together with HP Support Assistant (I don't really know what this means, because there is a feature IN HP Support Assistant called battery check, I would say there is a separate application according to the guide, or is this the case?) in order to check the results
If the battery status is still "calibration needed, execute above steps again. After 2nd attempt the battery can't be calibrated means it should probably be replaced. As seen on following pictures:
My problem is:
I don't want to replace my battery, because (it was already replaced once and) works perfectly. But I would like to use the battery charge limit feature of which I read that I can only enable after calibrating the battery (I remember so, or at least I can't see any other battery options, so I guess it should be here?).
Can anyone help me with this? Does someone know the proper way to calibrate the battery, if I do it wrong or misunderstand the steps?
Thanks in advance!