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‎01-14-2020 02:44 PM

HP Recommended
Product: HP Spectre x360 Convertible 13-w010ca
Operating System: Microsoft Windows 10 (64-bit)

Hi,

Could you please share the sphinx fix for my HP Spectre x360 ? I've tried all the suggestions, and troubleshooting steps but no success.

Model: 13-w010ca

Product number: Y8K75UA#ABL

Windows 10 Home 64-bit Version: 18363.535

Thanks

1 REPLY 1

‎01-15-2020 10:36 AM

HP Recommended

@NathV 

HP does not make this publicly available as it involves BIOS updating and other stuff.

 

You have to contact HP Customer Support directly for instructions.

 

If you live in the US or Canada, contact information is on this page: http://www8.hp.com/us/en/contact-hp/phone-assist.html#section1

If you live elsewhere, contact information is on this page: http://www8.hp.com/us/en/contact-hp/ww-contact-us.html

NOTE: After you get through, stay on the line until you are finally able to talk to some one -- it can take a while!



I am a volunteer and I do not work for, nor represent, HP
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