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HP Recommended
HP Pavilion x360 14 inch 2-in-1 Laptop PC 14-ek0000 (54B26AV)
Microsoft Windows 11

I  have this annoying notification in HP Assistant telling me that I need to Calibrate my Battery. I tried the Diagnostics and it took over 2 hours. It said "PASSED" - I still have the annoying notification. My laptop is only a few months old - why do I need ? to calibrate the battery? My laptop is always plugged into a power supply. 

3 REPLIES 3
HP Recommended

Hi @dragana07,

 

Welcome to HP Support Community. 
Thank you for posting your query, I will be glad to help you.

 

I see that you are facing battery calibration issues with your HP Pavilion X360 14 Inch 2-In-1 Laptop PC 14-Ek0000 (54B26AV).

 

This issue may occur if the BIOS is not updated.

 

You may update the BIOS by following the steps from this document. (Click on the word document to open the web page).

 

I hope this helps.
Take care and have a great day ahead! 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Rainbow23 - HP Support.
HP Recommended

Thank you for your response but all my drivers are up to date.  HP Assistant is still saying that Battery needs calibration. 

 

What happens if I do not calibrate? I have my laptop plugged into the power supply all the time. I hardly ever rely on the battery alone.

HP Recommended

Hi @dragana07,

 

This issue might require one on one interaction over the phone to fix it.

 

I've sent you a private message with the steps to talk to HP Support. In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link

 

Take care and have a great day ahead! 

Rainbow23 - HP Support.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.