Battery no charging

[Raju2354]

Hi Siri m Raju  I buying 2years ready now battery no charging after I check battery scan failure ID 9SG1UX-86K9HH-MFGK7F-C0A403 please support me  thanks 

[The_Fossette]

@Raju2354,

Welcome to the HP Support Community!

I checked the failure ID you have shared, and it looks like the battery is gone bad and needs replacement. I recommend you contact support to purchase a new battery.

Here is how you can get in touch with tech support.

1)Click on this link – www.hp.com/contacthp/

2)Select the product type.

3)Enter the serial number of your device or select let HP detect your product option.

4)Select the country from the drop-down.

5)You should see the HP phone support number or Chat option listed.

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

Cheers!