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‎06-08-2019 12:52 AM

HP Recommended
Product: Pavilion 15 au626tx
Operating System: Microsoft Windows 10 (64-bit)

Battery is only charging up till 36%.  On running the HP Support Assistant it always shows CALIBRATE.

However System Diagnostics test shows either PASSED or FAILURE ID: 9AMU1Q-8AB9LW-MFPUQJ-C0BF03.WhatsApp Image 2019-06-07 at 1.52.15 PM.jpegUpload.jpgWhatsApp Image 2019-06-08 at 11.46.37 AM (2).jpegUpload2.jpg

1 REPLY 1

‎06-10-2019 07:38 AM

HP Recommended

@Swapnil_12

 

Welcome to the HP Support Community.

 

I recommend you to contact the HP Support Team as this is a hardware issue with the Battery.

 

Link: https://support.hp.com/us-en/contact-hp?openCLC=true

 

Note:  Select the country accordingly to get the contact details for support.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

 

Thanks!

Have a great day!


I am an HP Employee

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