Battery or Cord issue

[sayagi1]

OK so I have an HP pavilion 15.9 from 2019. Recently when we plug it in the light flashes orange instead of going steady orange to indicate charging. I thought it was the charger port because sometimes I could get it to charge others it wouldn't. So I bought and replaced the port. Tested it and it's still doing the same thing. I have 2 different chargers and it does the same with both. Could it be the battery? I can't get it to boot up right now because it's too low and won't charge so I can't run the diagnostics.

Any ideas would help...

[ub6424]

Hello @sayagi1 

Sorry to hear that you are having problems ... 

Please follow these guides:

(1) https://www.youtube.com/watch?v=sj6kYmT7GLs

(2) https://www.youtube.com/watch?v=qpiGUojtr3E

Please report your results

best regards

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