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HP Recommended
HP Pro Book 640
Microsoft Windows 7 (64-bit)

So I how do I check to see if my batteries fall int htis recall?

1 REPLY 1
HP Recommended

Hello @tburch59 ,

 

Please refer to this link regarding the HP Notebook Computer and Mobile Workstation Battery Safety Recall and Replacement Program.

 

You can use the validation utility at the bottom of the page to verify whether your battery is affected.

 

Best of luck,

Eddy


I used to be an HP Expert. I no longer participate in this community.
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