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HP Recommended
New HP Pavilion - 14-bf100nx (2PP14EA)
Microsoft Windows 10 (64-bit)

Dear HP,

 

Good day!

 

I have the following two questions:

 

  1. New "HP Pavilion - 14-bf100nx (2PP14EA)" how many hours should i charge first time?
  2. In regular routine, which is the best way to maintain a li-ion battery.  Use laptop(Above mentioned model)  without unplugging it from charger, or unplug the charger after full recharge and then when fully discharged (when battery icon gets red) to plug it back again and like this to do cycles. How should I maintain my battery so its life is max?

 

Looking forward to prompt response

 

Best regards,

Eng. Faisal

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@Eng-Faisal

 

Thank you for posting on HP Forums, MKazi is at your service. 

 

Congratulations on getting a new HP Pavilion - 14-bf100nx laptop. I understand that you have a few questions about the battery and I'll be glad to answer them for you. 

 

1. It might take upto two hours for the battery to charge fully.

2. It is a good practice to use the charger. In cases when you need to take your laptop away from the charging point that is when you may let the laptop run on the battery power.

 

Secondly, I came across this HP document which explains in detail the tips for conserving notebook battery capacity and improving its performance. 

 

I sincerely hope this information helps. Feel free to keep me posted for any further questions. Take care! 🙂

View solution in original post

3 REPLIES 3
HP Recommended

@Eng-Faisal

 

Thank you for posting on HP Forums, MKazi is at your service. 

 

Congratulations on getting a new HP Pavilion - 14-bf100nx laptop. I understand that you have a few questions about the battery and I'll be glad to answer them for you. 

 

1. It might take upto two hours for the battery to charge fully.

2. It is a good practice to use the charger. In cases when you need to take your laptop away from the charging point that is when you may let the laptop run on the battery power.

 

Secondly, I came across this HP document which explains in detail the tips for conserving notebook battery capacity and improving its performance. 

 

I sincerely hope this information helps. Feel free to keep me posted for any further questions. Take care! 🙂

HP Recommended

Thank you for your valuable response. 

 

Really, i appreciate your prompt, precise, and simple answer. It helps me alot.

 

I hope the same service in the future for all HP users insha'Allah.

 

Thanks

HP Recommended

@Eng-Faisal

 

You're most welcome. 🙂

 

Thank you for your kind words. It keeps us going.

 

Definitely, good customer service is our top priority.

 

It is an honor to share this platform with you. 

 

Take care! 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.