• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Join the HP Community Solve‑a‑thon | Help Others & Share Your Solutions | Live on Zoom | 2:30 PM to 2:30 AM IST | Every Wednesday Click here to know more
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
HP ZBook Fury 16 G10 Mobile Workstation PC (7B630AV)
Microsoft Windows 11

Hello all,

 

I have run UEFI diagnostics for battery check and I got error: Power Failed 0TWKH3-C30CQ5-MFGH6J-C75H03

How should I proceed further with support in Greece for this case?

 

Thank you in advance for your consideration

1 REPLY 1
HP Recommended

@NikosStais, Welcome to the HP Support Community. 

 

Thanks for reaching out about your query regarding the HP ZBook Fury 16 G10 Mobile Workstation PC (7B630AV).

 

We're thrilled to have the opportunity to assist you and provide a solution. We hope our assistance has been helpful! 

 

I'm sorry to hear you're experiencing issues with your HP ZBook Fury 16 G10 Mobile Workstation PC. The error you are seeing, "Power Failed" with a code, typically indicates a hardware-related issue with your battery or power supply.

  1. Check the Power Adapter and Cord: Ensure that your power adapter and cord are connected securely and are functioning properly. Try using another power outlet or power adapter if available.

  2. Battery Health Check: Use HP Battery Health Manager for diagnostics. The latest version of HP Battery Health Manager is designed to optimize battery health and minimize degradation. Make sure your BIOS is updated, and run the Battery Health Manager in BIOS settings to assess battery performance. 

  3. BIOS Update: Ensure that your BIOS is up-to-date, as updates can often resolve power-related issues and include enhancements for power management and battery health features.

I hope this helps!

 

Take care and have an amazing day! 

 

If you would like to thank us for our efforts to help you, go to the public post and give us a virtual high-five by clicking on "Yes" for the question "Was this reply helpful?" below my message, followed by clicking on the "Accept as solution" on my public post.

 

Regards,

Meghana

I'm an HP Employee.


If this reply helped resolve your issue, please select the Accept as Solution as it helps others in the community quickly find the answer they’re looking for.


And if you found this reply helpful, clicking Yes below is a great way to let us know we’re providing the support you need, as it encourages us to keep improving and sharing helpful guidance.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.