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Bbabbygirl1985_
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Battery

Hp envy dv6 notebook pc

My battery wont charge... my laptop jonly works while being plugged in amd when i unplug it it shuts off completely.. please help 

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Message 2 of 2
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HP Recommended

Battery

@Bbabbygirl1985_ 

 

This is an old machine, I think you need to replace its battery but before that please perform a check using the following instructions

 

    https://support.hp.com/au-en/document/c04700771

 

Regards.

BH
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