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02-06-2024 10:33 PM
Good luck everyone. My Victus is 10 months old and is asking me to calibrate the battery. This lasts 1 hour and a half too little. I try to do this but it doesn't work. It doesn't calibrate the battery...help
02-06-2024 10:48 PM - edited 02-06-2024 10:49 PM
Have you run diagnostics?
Tap the ESC key after powering on to run diagnostics.
Do not allow any updates if disk or memory fail.
Make sure you have the latest Microsoft Windows updates and have also run the HP support assistant to check for updates.
If everything is up to date then get a battery report
Please run the battery report and post the summery
you run the battery report by bringing up the administrator command
windows "cmd" and running powercfg/batteryreport as shown below
After entering that explorer line you should see something like the following. You will have to click on it as it is long
http://stateson.net/docs/SP4_battery-report.html
You can use the WindowsKey + shift + S to copy and paste a small image if you want.
Battery should last about 5 years but less for gaming systems.
Post the summery along with the cycle count please
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