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Victus by HP 16.1 inch Gaming Laptop PC 16-e0000 (2V8Z4AV)

Good luck everyone. My Victus is 10 months old and is asking me to calibrate the battery. This lasts 1 hour and a half too little. I try to do this but it doesn't work. It doesn't calibrate the battery...help

1 REPLY 1
HP Recommended

 


Have you run diagnostics?
Tap the ESC key after powering on to run diagnostics.
Do not allow any updates if disk or memory fail.

Make sure you have the latest Microsoft Windows updates and have also run the HP support assistant to check for updates.

 

If everything is up to date then get a battery report

Please run the battery report and post  the summery
you run the battery report by bringing up the administrator command

windows "cmd" and running powercfg/batteryreport as shown below

After entering that explorer line you should see something like the following. You will have to click on it as it is long
http://stateson.net/docs/SP4_battery-report.html
You can use the WindowsKey + shift + S to copy and paste a small image if you want.
Battery should last about 5 years but less for gaming systems. 

 

Post the summery along with the cycle count please


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