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HP Recommended

hp model 15-db0011dx purchased few years back and just using it but only works when plugged in,

battery not charging, how do i replace it?

1 REPLY 1
HP Recommended

Below is the link to the parts list for your notebook.

 

HP PartSurfer

 

The battery part number and description is:

 

L11119-855
Assembly-battery 3C 41W 3.6A LI HT030

 

You can order a new HP battery from the HP parts store at the link below:  $100.40

 

The HP Parts Store - HP Computer Parts - HP Printer Parts - HP parts - hp batteries - SSD - printhea...

 

If you don't want to pay that much for a battery, you can do a search by the HP L11119-855 battery part number and find a compatible aftermarket battery that references that part number...check on Amazon, eBay or laptopbatteryexpress.com.

 

I recommend you buy a battery that comes with at least a 1-year warranty.

 

Below is the link to the service manual where you can find the battery removal and replacement procedure:

 

h10032.www1.hp.com/ctg/Manual/c06719946.pdf

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