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HP Recommended

Hi, 

I upgrade my HP ProBook 640 G3 bios. after I didnt find serial number and model number in bios info.

Also show an error message when turn on contact HP support, I triyed many ways to unlock MPM to edite serial but MPM is locked.

The other problem is sticker contain Infos like serial , model,, under laptop is missing

Thats what I have 

UUID:  BD1661DB50A0FBE06EAC721F9F94C86F

BUILD ID: 16WWCLAT6AP#SABA#DABA

3X475j6J6S6b757H7M7Q7W7saBaEapaqauawbhdUdpdqfX.AB

 

Please any help.

Thanks

 

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