09-07-2022 12:19 PM
I have Windows 10 ver, 1909 on my HP laptop and have been unable to download and install the current version (21H2). I get the following message: We couldn't install Windows 10. Error 0xC 1900101 - 0x 20017. The installation failed in the SAFE_OS phase with an error during BOOT operation. I have used both the Microsoft Download Assistant and the Microsoft Media Creation Tool to download versions above 1909, but they all fail.
I have been following people's suggestions from The Microsoft Community for 5 days to no avail. I'm aware of the Conexant driver problem and saw that Realtek is using some Conexant drivers. I updated Realtek drivers with Windows drivers but that didn't help. From the HP support page I tried to update my bios to see if that might help. However, the update failed with the following message: F:\EFI\HP\Bios\New\084AC bin contains an incorrect path. One dead end after another!
I don't know where to go from here. I would appreciate any help.
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