-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Software and How To Questions
- Bios update caused switch back to S mode

Create an account on the HP Community to personalize your profile and ask a question
05-05-2020 08:00 PM
Got a new HP laptop today. Switched out S mode and got windows home. Then began to load updates from HP. Downloaded the bios update that was available. It then switched the laptop back to S mode. Tried to go in and switch out again in the windows store, and it will not work. Comes up with error that says "Try again later, something happened on our end". Need this laptop for my large collection of kindle ebooks, and I need to get it back out of S mode so I can download the kindle app for PC. Please help, or I am going to have no choice but send this back and get some other computer. Thanks.
Solved! Go to Solution.
Accepted Solutions
05-05-2020 09:22 PM
Okay, after four hours and numerous searches online... problem fixed!!! Saw a solution to go into command prompt by pushing the windows logo and R at the same time. Then typing in WSReset.exe. took a minute for it to do its thing with a black box on the screen, and then I restarted. It magically came back to Windows Home! The S mode just went away. Did not have to do the switch in the Microsoft store. Amazing! No I can go to sleep! Ken
05-05-2020 09:22 PM
Okay, after four hours and numerous searches online... problem fixed!!! Saw a solution to go into command prompt by pushing the windows logo and R at the same time. Then typing in WSReset.exe. took a minute for it to do its thing with a black box on the screen, and then I restarted. It magically came back to Windows Home! The S mode just went away. Did not have to do the switch in the Microsoft store. Amazing! No I can go to sleep! Ken