-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Software and How To Questions
- Bios update errors

Create an account on the HP Community to personalize your profile and ask a question
08-03-2020 02:20 PM
I use my personal laptop but have my university provided office 365 installed. Today I did a bios update and get the following errors
1) I can not log on using a pin any longer , I have to enter my personal Microsoft password
2) When opening outlook I get asked for a password but there is nowhere to enter it. If I click the password message nothing happens
i can access outlook via the web and on my iPad but not on my HP machine.
I know at 4 years old it makes a snail look fast but it should still work
08-06-2020 08:23 AM
Thank you for posting on HP Support Community.
Don't worry as I'll be glad to help, I have a few troubleshooting steps we could try to fix the issue:
System Restore returns your computer to the files and settings from the restore point. Your personal files and documents are not affected. You can also undo a System Restore if the restore does not resolve the issue or if the issue becomes worse.
Click here: https://support.hp.com/in-en/document/c03327545 to perform system restore.
Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
ECHO_LAKE
I am an HP Employee